How to Kill Facebook

Facebook is driven by relationships. Real relationships.

I say this to differentiate between the friends we have merely for stalkerish purposes, and those we meaningfully interact with. This differentiation is crucial to Facebook’s overall level of activity.

Take a look at your own wall and message feeds. We’re talking to the same people over, and over, and over again. For me, 99% of my Facebook activity is generated through interaction with ~15 of my 650 friends. I assume this is true for most other users.

In other words, 99% of the activity on Facebook – the stuff they track and use to create the products they sell to generate revenue  -  is caused by only a handful of existing “friend” relationships.

Taking the “average” Facebook user’s stat of 130 friends, we can guesstimate that the relationships with ~10% of a given user’s friends generate 99% of their activity.

So, want to kill Facebook? Steal the relationships.

Take the relationships and you take the meaningful activity. Take the activity and you’re left with ineffective advertising products. These no one wants to buy, and so revenue nosedives.

Google realized this with their launch of G+, but I’m not sure to what extent. If they’d been truly serious about beating Facebook they’d have had the balls to focus on the human bonds involved. Instead, they released a social network that is arguably just another suite of productivity tools.

I want to see something limit friends to friends. Force me to do it, for I – and countless others – are not strong enough on our own. Make 25 or 50 relationships the maximum. Then let something grow that’s build on positive emotion, rather than stalkerish he-said-she-said anxiety.

By nature we operate in small groups and are extremely selective of who we grant trust to. It’d be fantastic to experience a web app that forced us to be as candid online, as we are organically in person.

Web 3.0

“South”, © Steve McLoughlin

The Humanized Net

“It is change, continuing change, inevitable change that is the dominant factor in society today. No sensible decision can be made any longer without taking into account not only the world as it is, but the world as it will be.” – Isaac Asimov

Like everything on Earth, the Internet is a living thing – constantly changing as those interacting with it treat it in different ways, and employ it for new purposes. “Web 3.0” is the term used to mark the next stage of this change – think of it as the “Iron Age” of the Internet. Before we delve into that, however, here’s a little background on Web 1.0 & 2.0.

Briefly, Web 1.0 can be defined as the “first stage” of the Internet’s evolution, wherein sites were bonded to hyperlinks, and the WWW was released to the public (in 1993). In a word, we could say that Web 1.0 stands for connection – between sites and links, and between users and the net. The second stage, Web 2.0, has been defined by collaboration. As the number of connections between sites, users, and software exploded, applications and sites began interfacing (sharing data), design became user-centric, and mass information was achieved via content generated by users interacting together through social media. So, connection, collaboration – then what? What’s Web 3.0 going to be about?

Context.

Our world is saturated by content. Think about it. Everywhere you look there’s something trying to grab your attention and direct you towards an offer, video, tweet, update or article (guilty as charged). On top of this, the line between our online and offline worlds is rapidly blurring towards a point of homogeneity. Soon, we’ll be unable to stop a constant flow of information from crashing through our lives (it’s already happening).

Now, I have no doubt that the Internet will change us - heck, it already has. But, what I’m really interested in – what keeps me up at night – is  how we will change the Internet. In one of my previous posts – The Personal rEvolution – I wrote about dynamic filters being created, which personalize this stream of content for every individual. You’ve already experienced this, to a certain degree, every time you run a search on Google – think your results are the same as everyone else’s? Think again (most know this, some don’t). What all of these filters have in common, however, is context. Human context. This is the defining feature of Web 3.0.

We are symbiotically tied to the Net: we use it every day, and have deeply incorporated it into our lives. Thus the logical “next step” in its evolution, is for it to begin taking on characteristics of our patterns of communication. This is already happening.

A. We communicate most frequently in person, and over 90% of the total “communication” that occurs in an interaction, comes from what we perceive in body language and tone of voice. Is it coincidence, then, that the 3rd most trafficked site ever is YouTube, or that over 650 million people use Skype to connect with friends?

B. We are social animals. Guess who just passed 700 million users? That’s right – Facebook. It also serves one third of all online ads, and use is conservatively (!) averaged at 25 minutes per user, per day. It’s a huge part of the Web.

C. Human being tend to converse in short bursts, rather than long speeches. That’s just the way we talk. So yea, I’m bringing up Twitter – which averaged 3000 tweets per second on May 1st (during Obama’s “we’ve got him” speech).

How do I explain all this. Well, there’s a great quote, by Fast Company co-founder Alan Webber, that – I believe – perfectly summarizes the whole trend: “Content is a commodity. Context creates value.” I.e. In order for what I say to you, and to the world, to have any value, it’s got to be imbued with context.

Below are the 8 ways it’s currently being done (with examples):

A. Location

  • FourSquare - let your friends know where you are.
  • Voxy – learn a language based on your surroundings. In a restaurant – it’ll give you food vocabulary.
  • Twitter – now offers location-based tweets.

B. Photographs

  • Instagram – take photos with cool filters that add emotionality.
  • TwitPic – the original photo-sharing tool for Twitter.
  • Facebook Photos – the largest repository of photographs ever (100 million+ uploaded every day).

C. Video

  • YouTube – 2 billion views a day. 24 hours of video uploaded every minute.
  • Vimeo – high-definition video is more realistic than low-definition video.
  • Skype – talk in person (sort of) online.

D. Audio

  • iTunes – music on more computers than you can count.
  • Soundtracking – share the “soundtrack of your life” on Twitter.
  • Qwiki – think Google meets Wikipedia with sound and pictures. Basically the definition of ‘contextual search’.

E. Social

  • Facebook – ’nuff said.
  • Twitter – the world learned that Osama bin Laden was dead on Twitter.
  • LinkedIn – context: professional.

F. Limitation

  • Twitter – only 140 characters makes you speak more naturally.
  • Tumblr – people don’t like reading long blog posts – keep ‘em short.
  • Tubechop – think clippings of YouTube videos.

G. Timing

  • Byliner - ebooks on breaking news (Three Cups of Deceit anyone?)
  • Twitter – real time everything.
  • Facebook & Twitter advertising (boo) – ads pop up in real-time based on what you’ve typed to friends, or set as your status.

H. Interests

  • Google – we all know what Google does.
  • Xydo - it curates your news for you based on preferences, and sends you 1 email per day with the most relevant/popular articles.
  • Quorathe place to go to ask questions you’re interested in getting legitimate answers for (because everyone tells you who they are).
So, to wrap up, the Internet’s evolutionary timeline can, thus far, be summed up in three words:  Connection, Collaboration and Context. This third phase, Web 3.0, is all about adding relevance to the information we encounter on a daily basis. The way it’s happening, is that companies are imbuing online communications with some of the context-markers that we, as humans, have been enjoying in face-to-face communications since the beginning. Essentially, it is an effort to humanize the Net.
Think of any more ways online communication is being humanized? Got your own theories? Let me know – I’m always open to insightful comments : )

The Personal rEvolution

“Think Outside”, © Steve McLoughlin

.me is the new .com

It’s all about You. Pretty cool eh? Welcome to The Personalized Web.

Let me give you a little example of what this new stage in the evolution of global communications is all about, and how it differs from those of the recent past.

Enter Jack. Enter Jill.

A long time ago, before Tim Berners-Lee invented the internet on one of Steve Jobs’ early products (the NeXTStep), Jack and Jill went up hills to fetch pails of water. This kinda sucked. As you can imagine, it was a lot of work lugging around heavy pails and, often, the well they went to was either dry, or had some kind of problem with it that prevented them from fetching water (busted rope, contaminated agua, bandits who would extract tolls etc.)

Now Jack and Jill, being two smart cookies, would try to gather as much information as they could from friends, the news etc., in order to avoid the misfortune of arriving on a hill without water, or with “complications”; but, sometimes, things just didn’t work out. Then, one day, the internet happened on personal computers. Whoa. Now, instead of having to collect information from a bunch of different physical sources, Jack and Jill just searched the Web to see which wells were good, and which ones deserved a wide berth. Pails of water went up, and tiredness plus bandit-muggings went down.

Soon, however, things began to get a little dicey. Lots of the “good” hills Jack and Jill went up turned out to be bad, or were surrounded by brigands who demanded payment for their water. Clearly, some of the sources they had searched were wrong, out of date, or had been written by the bad guys themselves (or the marketing firms hired by the bad guys). What were they to do? Enter the social network: blogs, chat, LinkedIn, Facebook, Twitter – the list really does go on. Now Jack and Jill, connected virtually to more trusted sources of information – their friends and people they respected – just asked everyone which hills they were going up to fetch their pails of water. Pails went up, “complications” went down.

Alas, problems sprang up once more. Jack and Jill were connected to so many different information flows that they became overwhelmed by facts & figures, and instruction & advice; they couldn’t keep up with the changing situations on top of hills, and began to fall prey to the same things as before. What they really needed was some way to sift through the vast amounts of irrelevant information on the Web, and connect them directly to their most trusted sources of data, advice, and maybe a few more they had never heard about.

Today, the solution to their latest issue is being developed. In companies like Gravity, my6sense, Quora and Xydo, technology is rolling out that customizes your information and communication experiences. Social and info feeds are aggregated, advice from trusted friends, and articles from trafficked sources are combined, streamlined and delivered to each person, based on his or her unique profile of interests.

.me is the domain-expression of this new personalized web reality, and there are four reasons why it will beat out the dozens of its competitors for the new top spot.

#1 Versatility (human readability): With .com’s you could write a noun – most likely your name – .me’s allow you to make a statement ex: follow.me

#2 Availability: The number of 2 word statements existing in the world is several times larger than the number of existant nouns.

#3 Relevance: .co, .ly, .gen.in. What do these endings all have in common? Nothing with what I’m looking for. With .com, users were looking for companies, services, business. With .me, people are looking to fill their own wants and needs.

#4 Traustr: You know that feeling you get, when you meet someone who you know you can trust implicitly? That’s traustr. The word itself is Old Norse meaning “strong”, and it’s the etymological foundation for the modern meaning of ‘trust’ - .me has traustr.

A little proof goes a long way, and although there’s not quite any formal data gathered on this yet, consider the following:

About.me – founded by True Ventures founder Tony Conrad, and sold to Aol. 4 days after launch.

Move.me – a new project launched by Sony, that lets people develop Playstation Move applications for non-commercial use “academia, research and the like.” (interesting to note that Sony doesn’t yet own the domain)

Formspring.me – allows people to find out more about each other by sharing interesting and personal responses. Invested in by Travis Kalanick, co-founder of the world’s first p2p search engine (for which he obtained the dubious distinction of having being sued for $250 billion).

Flavors.me – make a custom homepage in minutes.

Dscover.me – personalize your web browsing experience by following experts on a specific topic, or just friends to see what they’re up to.

At this point, I could go on, but I’d rather nap – so, to wrap up. The first wave of the Web was commercial. Companies got on and advertised their stuff to people who were willing to buy, and actively searching them out. This next wave is personal. People who get on the net want to have experiences and services crafted exclusively for them. This new evolution in communication needs a corresponding stretch of real estate to sit on. That’s .me

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